Public offer

26.10.2026 edition

1. What Yaqinda is

Yaqinda is a catalog of services in the Andijan region: pros, day laborers, clinics, pharmacies, car services, shops and more. The app helps you find a service provider and contact them. Yaqinda is not a party to the agreement between the client and the provider and does not provide the services itself. If card payment is chosen, the money is held in a licensed payment system until the job is done (clause 13); cash payment is a mutual agreement of the parties.

2. For customers

Search, the map and the assistant are free to use without registration. When you send a request, you enter your name and phone — they are seen by the provider you chose and by a moderator. You agree on price, timing and quality directly with the provider. Check the provider before paying and do not give prepayments to strangers.

A review can only be written for a completed order. It must be honest, without insults, advertising or other people's personal data; a moderator may decline to publish it.

3. For providers and businesses

Listing is free. You are responsible for the accuracy of the information you enter (name, services, prices, address, hours, photos). Photos must be your own — you may not present other people's pictures or images from the internet as your work. The profile is published after a moderator checks it.

The “Verified” badge is given only after documents or the place have actually been checked, and may be withdrawn.

4. Prohibited

False information and impersonating someone else; buying or faking reviews; spam and mass requests; illegal, dangerous or unlicensed medical services; insults and fraud. Profiles and reviews that break the rules are hidden without warning.

5. Data from open sources

Some places come from open sources — OpenStreetMap (© OpenStreetMap contributors, ODbL) and the Overture Maps Foundation (CDLA-Permissive 2.0; sources: Meta, Microsoft, Foursquare and others) — and may be inaccurate. The owner can claim the profile with the “This is my business” button or report an error.

6. Listings, price offers and messaging

Job, résumé and real-estate listings are published for 30 days after moderation. A broker (intermediary) must mark themselves as a broker. Pros send price offers to open requests; the client’s phone is revealed to a pro only after the client chooses that offer.

Messages are visible only to the participants. Card numbers, prepayment demands, insults and spam are prohibited. The owner may close a conversation. Inactive conversations are deleted after 180 days.

7. Paid promotion (TOP and VIP)

Moving a listing or profile to the top of the list is a paid service. The price and duration are shown on the owner’s management page. Promotion is switched on after payment is received and is marked on the card as advertising (“TOP” or “VIP”). Promotion does not override moderation rules: violating listings or profiles are hidden.

8. Information added by users

Anyone may suggest a phone, opening hours, address or photo for a place without an owner. A suggestion is added after moderation. By sending a photo you confirm that you have the right to it and agree to its display in Yaqinda. Photos must not show people’s faces or personal data.

9. Telegram bot

Connecting the Telegram bot is optional. The bot sends notifications, gives a sign-in link for another phone and adds the “Phone verified” mark if the number sent via Telegram matches the number in the profile or listing. The /toxtat command in the bot cancels the connection.

10. Account and number verification

An account is optional: it is created with a phone number and password and lets you open your profiles, listings, orders and chats on another device. A profile may show a name, photo, “about me” text, Telegram username and direction (pro, business owner, employer, property owner, client). The number is verified with an SMS code; a verified number is required for card payments and for agreeing to a price in chat. You can delete the account under “Account and security”: it is deleted 14 days after the request; if the account holds money or a protected payment, that is settled first.

11. Price offers in chat

A pro, business or listing owner can offer a price in chat. If the client taps “Agree”, both parties’ phone numbers (and Telegram usernames, if provided) are posted in the chat; when agreeing with a pro or business, an order at that price is opened. The agreement is between the parties; Yaqinda is not a party to it.

12. Rating clients

After an order is completed, the pro may rate the client with 1–5 stars and mark “paid” or “didn’t pay”. The rating is linked to the client’s phone number. Other pros see only the overall result: the average rating, how many pros rated and how many marked “didn’t pay”; who rated is not shown, and each pro has one vote. The client sees their ratings on the “My rating” page and may dispute them within 60 days; the administrator reviews and removes unfair ratings. The profile of a pro who deliberately gives false ratings may be hidden.

13. Protected card payment

The client chooses the payment method: cash (by mutual agreement) or card. With card payment, the money is accepted through a licensed payment system (Payme, Click) and held until the job is done: if the client taps “Job done”, or there is no dispute within 72 hours after the pro marks the job done, it goes to the pro’s personal account; if the order is cancelled, it returns to the client’s personal account; disputes are resolved by the administrator. Money in the personal account can be withdrawn to a card at any time. The platform fee (if set) is deducted from the amount going to the pro. Card data is processed by the payment system; Yaqinda does not store payment card numbers.

14. Profile photo, text and reports

Profile photos and texts must not contain insults, indecent images, other people’s photos or advertising. Pros can report a profile from the chat; the administrator removes photos or texts that break the rules without warning.

15. Liability

We try to keep the information accurate, but we do not guarantee that it is complete and up to date. The service provider is responsible for the service. The app may be temporarily unavailable due to technical work.

16. Acceptance of the offer

These terms are a public offer. A provider or business accepts it fully and unconditionally (acceptance) by ticking the consent box in the registration form and submitting the profile. The privacy policy is accepted together with the offer. The date of consent and the version of the terms are stored in the system.

17. Changes and contact

The terms may be updated; a new version takes effect once it is published on this page. Questions and complaints — via the “Let us know” link on a place page or the request form.